How We Use Personal Information Collected Online

Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle your complaints, and process billing and business requests related to program participation.

How Your Information May Be Shared
Your information will never be shared with any other company.  We never sell or rent your personal information.

We may also release personal information under the following circumstances:

• Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;

• Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

• To appropriate governmental authorities, where warranted by a company's failure to participate in the advertising self-regulatory process or respond to an online privacy complaint;

• To appropriate persons, where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or use the contact page on our website. Let us also know what led to your submission of personal information so we may efficiently locate your information.

Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information entered by visitors. We do not use cookies.  Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes only, but again, the statistics contain no personal information and cannot be used to gather such information.

Problems or Complaints with Our Privacy Policy
If you have a complaint about Our compliance with this privacy policy, you may contact us at contactus@michaelsladder.com. If we are unable to resolve your complaint to your satisfaction, you may elect to proceed with BBBOnLine's Privacy Policy Review Service^* by completing the complaint form.